We just finished BroadSoft Connections in San Antonio, Texas and experienced an overwhelming interest. The team were busy with meetings during the conference, and the demo area was busy during and outside regular opening hours.
In particular, we were very encouraged and quite enthusiastic about the outlook for our telco business, as we saw tremendous interest among many of the leading carriers throughout the world.
These carriers see a need for a solution that bridges switchboard, contact center and end-user productivity in a multi-tenant package, delivered by the carrier as part of their own services. This led to great interest in our next generation service center solution that bridges the front office and service center solution in a single transparent offering…
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